Terms & Conditions - Startup Sarthi Solutions

Purpose

Startup Sarthi Solutions is committed to safeguarding the privacy and interests of users accessing our website and services. By engaging with our platform, you agree to the terms outlined in this document. These Terms & Conditions define how we collect, use, and protect information while delivering our services efficiently and transparently.

Applicability

These Terms & Conditions apply solely to online interactions and are valid for all users who access or use Startup Sarthi Solutions’ website and services. By continuing to use our platform, you consent to the practices described herein.

Information Collection

We may collect both:

 

  • Direct Information: Name, contact details, email address, business information, and responses submitted through forms.
  • Automatic Information: IP address, browser type, device details, operating system, browsing behavior, and website interaction data.

 

Additional information such as transaction records, communication history, and service usage may also be collected for service improvement and operational purposes.

Use of Information

By providing your information, you consent to its use for:

  • Delivering and managing services requested by you
  • Responding to inquiries and providing support
  • Communicating updates, offers, or relevant services
  • Conducting research, analytics, and performance improvements
  • Complying with legal and regulatory obligations

You may withdraw your consent at any time by contacting us via email.

Pricing Policy

Startup Sarthi Solutions offers customized services tailored to each client’s requirements. Therefore, pricing may vary depending on the scope, complexity, and nature of services provided.

Data Security

We implement strict security measures to protect your data, including administrative, technical, and physical safeguards. While we strive to ensure complete protection, users acknowledge that no digital platform can guarantee absolute security.

User Obligations

By using our website, you agree:

  • Not to copy, modify, distribute, or misuse any content without prior permission
  • Not to engage in unauthorized or unlawful activities
  • To provide accurate and truthful information

Unauthorized use of content or services may result in legal action.

Acceptance of Terms

By accessing or using our website and services, you confirm that you have read, understood, and agreed to these Terms & Conditions Startup Sarthi Solutions. If you do not agree, you are advised not to use our platform.

Governing Law & Jurisdiction

These Terms shall be governed by the laws of India. Any disputes arising shall first be resolved amicably. If unresolved, the matter will be referred to arbitration under the Arbitration and Conciliation Act, 1996. The arbitration venue shall be Ahmedabad, and proceedings will be conducted in English.

Updates to Terms

Startup Sarthi Solutions reserves the right to update or modify these Terms & Conditions at any time. Continued use of the website implies acceptance of the updated terms.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the content, policies, or practices of such third-party platforms.

Payments Policy

All payments for services must be made exclusively in the name of Startup Sarthi Solutions through official business accounts. We do not accept payments in personal accounts or under any other entity name.

Refund Policy

Eligibility

Refunds will be processed only after proper evaluation and as per the terms agreed in official documents such as agreements or service contracts.

Refund Amount

The refundable amount will be as per mutually agreed terms or documented agreements.

Refund Timeline

Refunds will be processed within 45 working days after submission of all required documents and details.

Refund Process

  • Confirmation email with refund details will be sent
  • User must acknowledge and provide bank details
  • Refund will be initiated after verification

Grievance Redressal

For any queries or concerns, users can contact us with complete details of the issue, including service information and contact details.

Contact Us

For any questions regarding these Terms & Conditions Startup Sarthi Solutions, you may contact us at:

📧 Email: info@startupsarthisolutions.com